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Returns & Refunds

Because we sell food and beverages, we can only accept returns of unopened items in their original packaging within 30 days of delivery.

Damaged, Expired or Incorrect Items

If an item arrives damaged, past its best-by date or isn’t what you ordered, contact us within 7 days of delivery with a photo and we’ll send a replacement or a full refund at no cost to you.

How to Start a Return

Email info@jbfsalesllc.com with your order number and the item you’d like to return. We’ll reply with instructions.

Refunds

Once we receive and inspect your return, we’ll refund your original payment method within 5–7 business days. Original shipping charges are non-refundable, and return shipping is the customer’s responsibility unless the item arrived damaged, expired or incorrect.